Install monitoring components

New Relic monitoring for SAP includes a list of out-of-the-box monitoring components including dashboards, alert policies, and the IDOC Explorer. Follow the instructions below to locate and install them.

Before you begin

To perform these tasks, you must have New Relic Admin privileges on the account.

Install dashboards

Create lookup table

The SAP Cockpit dashboard uses a lookup table for SAP systems and their environments.

1. Create the lookup table with two columns: SYS_ID and Env, and save it as a CSV file. Here is a sample of the lookup file:

   SYS_ID,Env
   GD1,DEV
   SD2,DEV
   AQ1,Testing
   AQ2,Testing
   SP1,Prod
   SP2,Prod

   Copy

2. Go to Log > Lookup Tables.

3. Click Add a table.

4. In the Add a lookup table sidebar, name the table to NR_LKUP_SYSTEM, and upload the CSV file. See Lookup tables for more information.

5. To verify the table content, use the query builder with FROM lookup(NR_LKUP_SYSTEM) SELECT *, then click Run.

Install the dashboards

1. Go to one.newrelic.com > Integrations & Agents, and search for New Relic Monitoring for SAP Solutions to automatically download all dashboards
2. Alternatively, you can go to Dashboards > Recommended Dashboards, click View all, and search for SAP. See Dashboards for more information.
3. Install these dashboards:

   • SAP Dashboards

   • SAP Cockpit

   • SAP Data Collection Monitoring

   • SAP Data Ingestion Estimate

Add dashboard filter

1. Go to one.newrelic.com > Dashboards.
2. Enable facet linking for filtering:
   • Click the ellipsis (…) on the widget's upper right corner
   • Select Edit to open the edit screen
   • Toggle the Filter the current dashboard switch
3. Facet linking can be enabled for tables, pie charts, and bar chart widgets to filter by SAP system, instance, IDOC status, jobs, etc.

Install alert policies

1. Go to one.newrelic.com > Alerts > Alert Policies.

2. Search and click New Relic Monitoring for SAP Solutions alert policy.

   

3. In the Alert condition tab, select the account and toggle the alert policy to Enable. See Manage your policies to know how to manage the policies.

4. Go back and search for Nr4sap default alert policy. Toggle on the alert condition you'd like to enable.

Install IDOC Explorer

1. Go to one.newrelic.com > Integrations & Agents.

2. Select Apps & Visualizations, and search for IDOC Explorer.

3. Select Manage access. Choose the account for access to the app.

   

4. Click Update. The IDOC Explorer will be visible when viewing IDOC entities.