New Relic's global data hosting structure consists of multiple regions to serve customers worldwide: the United States (US) region, the European Union (EU) region, and the Japan (JP) region. The US region is the default.
Regions and availability
Preview
We're still working on the Japan data region offering, but we'd love for you to try it out! Until it's generally available, the Japan data region is provided as part of a preview offering pursuant to our pre-release policies.
Your choice of data center is not limited by your geographic location. You can choose to create an organization with data hosted in any of our supported regions, regardless of where you or your systems reside. You are solely responsible for the selection of the appropriate processing and storage region based on any data localization or data sovereignty laws, regulations, and any other third-party legal requirements applicable to you.
Feature limitations by region
While New Relic strives to provide consistent functionality across all regions, some features have limited regional availability:
- Full feature availability (baseline)
- All New Relic products, features, and APIs are supported
New Relic offers almost all the same active products, features, support offerings, and performance levels in the EU region as what is offered in the US region.
Exceptions: The following are not supported with an EU region account:
- APM's weekly performance reports are not available.
- Deprecated products and features are not available.
New Relic's Japan data center provides comprehensive observability capabilities for organizations. However, some features and legacy APIs are not available in this region. For each unavailable feature, recommended actions are provided to help you transition to supported alternatives.
Important
If you require any of these capabilities, contact your account representative to discuss options.
To report infrastructure data to the JP region, you need minimum agent versions. See Compatibility and requirements for the infrastructure agent.
Feature | Recommended action |
|---|---|
APM's weekly performance reports | If APM's weekly performance report emails aren't sent in this region, you can still view the equivalent weekly data in the APM SLA report directly in the UI. You can also use dashboards and NRQL queries to build and review periodic APM performance summaries. |
NR Lens | — |
CodeStream | CodeStream reaches end of life on November 5, 2026. Instead, use the New Relic AI MCP Server and agentic integrations, which embed observability directly into IDEs, ITSM, CI/CD, and collaboration tools. |
Log Patterns | Use log parsing rules and NRQL queries to analyze log data patterns and create custom log analytics. |
Infinite Tracing | Use standard distributed tracing with sampling configuration to monitor application performance across services. |
Pixie | Use New Relic eBPF monitoring for Kubernetes observability and application performance insights without code changes. |
Insights Query API | Use NerdGraph API for all data queries, mutations, and programmatic access to New Relic data. |
NR REST v2 API (RPM) | Use NerdGraph API for modern GraphQL-based API access to manage entities, query data, and configure New Relic resources. |
Deployment marker API (Change Tracking) | Use New Relic Change Tracking with NerdGraph API or CLI to track deployments and changes. |
AI regional performance
Our AI-powered features may vary in performance, speed, and capabilities depending on the hosting region you select at sign-up. Because infrastructure, language model deployment, and local data compliance regulations differ globally, AI functionality may not be completely uniform across all regions.
Single-region organizations
When you sign up for New Relic, a New Relic organization is created. This is what contains all your accounts and data. When creating an organization, you must specify the data center region. By default, a New Relic organization and its accounts can only be in a single data center region.
Create a region-specific organization
By default, signing up creates a US region organization. To create an organization in another region, expand the section for your region below.
Regional API endpoints
For detailed regional endpoint information, select your region:
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Access New Relic
Use the appropriate link to access New Relic based on your account's region:
- US region: one.newrelic.com
- EU region: one.eu.newrelic.com
- JP region: one.jp.newrelic.com
Billing and pricing
Please see New Relic's available pricing models. Costs for data ingest may vary depending on your data center region. For more details, see our pricing page. For the Japan region pricing details, contact sales or your account representative.
Operational access and processing
While your Customer Data may be temporarily processed by New Relic outside of your chosen region for certain features and functionality within the services, your Customer Data is stored in your selected region for the New Relic database. New Relic may access and process Customer Data in the United States and such other jurisdictions where New Relic has affiliates and subsidiaries, including as may be necessary to maintain, secure, or perform the services, to provide technical support, or as necessary to comply with law or a binding order of a government body. For how your data may be processed, stored, and used for technical support and troubleshooting purposes, please see the New Relic Services Privacy Notice.
Systems Operations Data is stored in the US region for all available regions. Other account-related information, including subscription information, billing, and internal monitoring, may be stored in the US region in addition to your selected region. At this time, we do not support transferring or sharing Customer Data from existing New Relic accounts across regions.