Understand the requirements for managing and using Nerdpacks in New Relic.
Capabilities at a glance
Your ability to manage and use Nerdpacks is affected by your New Relic user's:
- User type
- Assigned roles
Review the table below for a summary of your Nerdpack capabilities.
Basic user | Core or full platform user | |
|---|---|---|
Serve Nerdpacks | yes | yes |
Publish Nerdpacks | no | yes |
Subscribe to Nerdpacks | no | yes |
Tag Nerdpacks | no | yes |
Use Nerdlets or visualizations created by your accounts | no | yes |
Use Nerdlets created by New Relic | no* | yes |
Use visualizations created by New Relic | no | yes |
There are a few Nerdlets that basic users are allowed to use. See Basic users for more information.
Nerdpack permissions:
Learn the user type differences between how basic users, full platform users, and core can use and manage Nerdpacks.
Basic users
If you're a basic user, you're limited in your Nerdpack capabilities. You can only create and serve Nerdpacks locally. To publish, tag, subscribe to, and use your Nerdpacks, an admin must upgrade you to a full platform user or core user.
Tip
If you're a basic user, you generally can't use any Nerdpacks. However, there are some Nerdlets that New Relic maintains that you can use. These are rare and there is currently no way for you to distinguish them in our web interface. And even if you can use a Nerdlet in a Nerdpack, you're never able to use custom visualizations. For this, you must be upgraded to a full platform user or a core user.
Core users and full platform users
If you're a core user or a full platform user, you either have the Nerdpacks "modify" privilege, or you don't.
The Nerdpacks "modify" privilege is required to publish, subscribe to, and tag Nerdpacks. So if you don't have the Nerdpacks "modify" privilege, you can only create and serve Nerdpacks locally and use Nerdpacks that your accounts have already been subscribed to.
To publish, tag, or subscribe to your Nerdpack, an admin must grant you the Nerdpacks "modify" capability.
Tip
The Nerdpacks "modify" capability is included in both the User and Admin groups, the only groups available by default. So in most cases, you'll have the ability to manage Nerdpacks as a full platform user or a core user. However, if you're a full platform user or a core user assigned to a custom group that doesn't include the Nerdpacks "modify" privilege, you won't be able to manage Nerdpacks.
Parent/child account capabilities
Some New Relic organizations have parent/child account structures. For these organizations, child accounts report data back up to their parent accounts. This organizational hierarchy affects Nerdpack capabilities.