Force an inventory reset from the infrastructure agent

Problem

The agent is working but some of the metadata or inventory data appears incorrect, and the local caching is preventing correct data to be sent from the infrastructure agent.

Solution Linux

Stop the Infrastructure Agent

$
sudo systemctl stop newrelic-infra

Delete temporary files

$
sudo rm -rf /var/db/newrelic-infra/data

Start the Infrastructure Agent

$
sudo systemctl start newrelic-infra

Solution Windows

In an Administrator PowerShell prompt, stop the Infrastructure Agent

$
net stop newrelic-infra

Delete temporary files

$
Remove-Item -Path “C:\ProgramData\New Relic\newrelic-infra\data” -Recurse -Force

Start the Infrastructure Agent

$
net start newrelic-infra

Cause

The agent caches metadata & inventory data locally, to determine what delta to send. In some situations, it might be desired to reset this local cache / state, so that all data is sent accross.